![]() * That's only two examples of the THE ABSOLUTE WORST CUSTOMER SERVICE EVER! After seven years, they will be fired on Dec 31, 2022. 90% of the time I was left on hold while they were working on it. They charged me $100 penalty that had to be bank wired and it took be easily four hours on the phone over three days to fix this. NOOO!! I had to call, and call, press buttons, and hold, and be transferred, and call back the next day because I was about to unload on the nice lady trying to help me. You would think one could reply, "Sorry about that. I fixed it within an hour of receiving the email notification. ![]() They implemented a new ACH security feature I didn't know about. * A $0.52 (yes, 52 cents) Florida Unemployement Tax payment was declined by Chase. I saved the email address given and the following year, it bounced back. * It's an hour of more on the phone just to find out where to send tax notices.
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